You can return your order or parts of your order within 14 days after receipt of the items.Please fill out the return form that came with your order and enclose it with your return. If you don't have it anymore, you can download it here.
Please use our returns portal to get your return label. The costs of the return (Germany: 4,99 €; Zone A: 9,99 €; Zone B: 12,99 €; Zone C: 14,99 €; Zone D: 24,99 €) will be deducted from the refund.
To the returns portal

The items have to be in good condition, that is, unused, unwashed and treated with ESTEEM (appreciation) and carefully packed. We reserve the right to refuse the return of items that are returned late or in an improper condition.

The aforementioned requirements do not represent a mandatory requirement for the effective use of the right of withdrawal.

Unfortunately, a direct exchange is not possible. Of course you can still easily exchange an item:

1. Just order the item in your desired size again so that it can be sent directly to you.
2. Follow the instructions for returns to return your item in the wrong size.