DELIVERY
We will hand over your order on the same day, but no later than the next working day (Mon-Fri) to the shipping service provider you have selected. The delivery time is then calculated based on the shipping zones listed below (DPD: Mon-Sat | UPS: Mon-Fri).
In the case of new drops, the delivery time can be slightly longer due to the high order volume.
We ask for your understanding.
GERMANY
DPD (1-3 working days):
Free Shipping
UPS Standard (1-2 working days):
2,90 €
UPS Express (1 working day):
8,90 €
ZONE A |
ZONE B |
ZONE C |
|---|---|---|
|
UPS Standard (1-5 working days): 8,90 € Free Shipping over 100 €* |
UPS Standard (1-5 working days): 10,90 € Free Shipping over 150 €* |
UPS Standard (1-5 working days): 12,90 € Free Shipping over 150 €* |
| UPS Express (1-2 working days): 29,90 € | UPS Express (1-2 working days): 29,90 € | UPS Express (1-2 working days): 29,90 € |
| Belgium | Denmark | Bulgaria |
| Luxembourg | France | Estonia |
| Netherlands | Italy | Finland |
| Poland | Monaco | Greece |
| Czech Republic | Croatia | United Kingdom |
| Hungary | Romania | Ireland |
| Austria | Portugal | Latvia |
| Slovenia | Lithuania | |
| Spain | Malta | |
| Sweden | ||
| Slovakia | ||
| Cyprus |
ZONE D |
ZONE E |
|
|---|---|---|
|
UPS Standard (1-5 working days): 14,90 € Free Shipping over 200 €* |
UPS Express (1-5 working days): 24,90 € Free Shipping over 250 €* |
|
| UPS Express (1-3 working days): 29,90 € | ||
| Andorra | Hongkong | Singapore |
| Channel Islands (Guernsey and Jersey) | India | Taiwan |
| Norway | Japan | Turkey |
| San Marino | Canada | Ukraine |
| Switzerland | North Macedonia | United Arab Emirates |
| Mexico | United States | |
| Montenegro | Vietnam | |
| Russia | China | |
| Saudi Arabia | Belarus | |
| Serbia |
For deliveries outside the EU, taxes, duties or other fees may be charged by the respective destination country. These are to be paid by you. Please contact the responsible local customs office for information on the guidelines in your country.
Rest of the world
UPS Express (1-5 working days): 29,90 €Free Shipping over 250 €*
*if you return parts of your order and the final order value [the value of the items that you actually buy - after possible returns] is below the specified value for free shipping, the shipping costs will be deducted from the amount of your return, so you will bear the shipping costs.
Exchange & Returns
Exchange
Would you like to exchange items?
Unfortunately, we cannot automatically offset one item with another, so a direct exchange is not possible. Of course you can still easily exchange an item:
1. Just order the item in your desired size again so that it can be sent directly to you.
2. Follow the instructions for returns in the section below to return your item in the wrong size.
Returns
Do you want to return items?
You can return your order or parts of your order within 14 days after receipt of the items. You need to pay the cost of your return. You do not receive a shipping label and can therefore use a shipping service provider of your choice.
The items have to be in good condition, that is, unused, unwashed and treated with ESTEEM (appreciation) and carefully packed :)
And that's how it works:
1. Use the return form that came with your order or download the return form.
2. Fill it on the PC or by hand.
3. Follow the instructions on the return form for the return.
We reserve the right to refuse the return of items that are returned late or in an improper condition.
The aforementioned requirements do not represent a mandatory requirement for the effective use of the right of withdrawal.
Free returns with PayPal
You don't want to pay anything for your return or exchange?
Requirement: You paid for your items with PayPal.
That's how it works:
1.Click the button and inform yourself about the conditions of the free return with PayPal.
2. Get back your shipping costs.
